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Australia’s most successful bakery franchise
An Australian owned company, Bakers Delight has over 700 bakeries employing more than 15,000 people, serving 2 million regular customers per week throughout Australia, New Zealand, and Canada. Bakers Delight was founded in 1980 by fourth generation baker and current CEOs Roger and Lesley Gillespie, together with Gary Stephenson
The brand is built on expertise and authenticity of its bakers and baking methods, in line with growing consumer demand for fresh, natural and above all real produce. Bakers Delight bread is baked from scratch onsite at each bakery every day. The network prides itself on providing quality fresh product, superior customer service with a strong connection with local communities.
As part of an aggressive growth campaign, the company is looking to recruit 150 new franchisees across its international network.
The fresh bread market in Australia is currently worth AUD $2.8 billion and in FY10/11 Bakers Delight is expected to reach a global turnover of approximately $600 million and currently holds a healthy 13.3 per cent of the Australian bread market (Roy Morgan Single Source data December 2010).
Bakers Delight has been a major corporate partner of the Breast Cancer Network Australia for ten years, raising almost $4.5 million within this time. Through its bakery network, the company donates approximately $143 million in bread to charities each year.
Awards and Accreditations:
- 2001 and 2002 Bakers Delight was voted the 'Australian Franchise System of the Year,'
- 2005 Bakers Delight received the 'Presidents Award' for ongoing positive contribution to the retail industry by Australian Retailers Association Victoria (ARAV), as voted by peers in the retail sector.
- 2005 'Australian Franchisor of the Year' finalist
- 2008 FCA ‘Media Campaign of the Year’ at the MYOB Excellence in Franchising Awards 2008 for its Top Sports community engagement program.
- 2009 ‘Franchisor Social Responsibility Award’ at the 2009 Franchise Council of Australia MYOB Excellence in Franchising Awards.
- 2010 three franchisees were nominated national finalists for the FCA 'Community Service Award' and one a national finalist in the 'Franchisee of the Year' category.